We stayed in a cozy double room with a beautiful mountain view, which made our mornings truly special. the room was clean and comfortable, allowing us to have a relaxing stay. the staff provided excellent service, always ready to assist with any requests we had. We also enjoyed a delicious breakfast in the restaurant, where the traditional atmosphere added to the overall experience. the sauna zone was a perfect way to unwind after a day of exploring.

The noise from the nearby restaurant could be heard in our room, causing some disturbance during the evening.

During our Easter stay, we enjoyed the cozy atmosphere of the hotel's restaurant which offered a traditional "кръчма" experience. The food was delicious and the service was excellent. the sauna zone provided a relaxing and rejuvenating experience after a long day of skiing. The location was also convenient, with easy access to the slopes and nearby attractions.

It was dirty, outdated, and had plumbing issues. The live music from the restaurant was also loud and could be heard in the room.

I recently stayed at this luxurious 4-star hotel and I must say, it exceeded my expectations in every way. the location is ideal, with stunning views and easy access to various attractions. The service here is top-notch, with friendly and attentive staff who made me feel right at home. The room service and housekeeping were outstanding, ensuring that my stay was comfortable and hassle-free. I also appreciated the airport shuttle service, which made my arrival and departure seamless. The room amenities were superb, with heating, tea and coffee facilities, and a well-stocked mini-bar. I loved relaxing on the terrace and the dressing area provided ample space for all my belongings. The garden furniture added a touch of elegance and I truly felt pampered with the free toiletries and the convenience of an electric kettle. The flat-screen TV and the comfortable carpeted floor added to the overall luxurious feel of the room. The dining experience was exceptional, with a fantastic restaurant and a cozy bar/lounge area. The staff went above and beyond to ensure that I had a delightful culinary experience.

This venue is an excellent choice for anyone seeking a luxurious and comfortable stay. I highly recommend it to all.

We had a fantastic stay at this hotel. The best aspects were the cleanliness, hotel facilities, staff, and location. The hotel was immaculate and well-maintained, making it a comfortable and pleasant environment to stay in. The facilities were top-notch, especially the sauna zone, which was a great way to relax and unwind after a day of exploring this city. The staff were friendly and helpful, always willing to assist with any inquiries or requests. The hotel's location was also ideal, offering easy access to nearby attractions and amenities.